Cobham SATCOM, a market leading provider of radio and satellite communications solutions, has announced that Alphatron Marine, a world renowned supplier of integrated bridge solutions, will be joining its Service 2.0 network as one of its new Certified Service Centres (CSC). The addition of Alphatron Marine to Cobham SATCOM’s extensive world-class service network, will further enable SAILOR and Sea Tel users to access efficient, high quality and cost-efficient services wherever they are in the world.
The Service 2.0 program aims to optimise user service experience and enable faster resolutions and higher first-time-fix rates through providing users with access to a robust, highly trained global partner network. By choosing a CSC, the user can access a company that is committed to Cobham SATCOM’s service policies, providing them with immediate access to all the relevant spare parts, support and information, and highly skilled technicians.
The addition of Alphatron Marine as a CSC, in the Netherlands and Belgium, strengthens Cobham SATCOM’s leading position as the world’s largest, most experienced and reliable service partner network. The increased prominence of specialist technicians, servicing critical communication hardware in over 100 countries, further enhances the prevalence of rapid and reliable connectivity at sea and overall digitalisation of the shipping industry.
Erik Nieuwmeijer, Sales Director EMEA & Russia/CIR at Cobham SATCOM, said: “Our global service partner network plays an incredibly important role in providing our users’ with the highest levels of efficient service and consultation. We are pleased to welcome our longstanding valued partner Alphatron Marine to our Service 2.0 network and extend our top-class maritime service in Belgium and the Netherlands. The much-valued addition of Alphatron Marine further highlights our leading position as a technology powerhouse in Europe and beyond.”
Erik van Boom, Managing Director, at Alphatron Marine, said: “We are proud to be recognised as a Certified Service Center and increase our services in Belgium and the Netherlands. By training our specialised technicians to the highest standards, we are exceptionally well placed to consistently support Cobham SATCOM’s users and enhance the maritime industry’s digital transformation. Increasing the efficiency and safety of operations out at sea is at the core of our workings at Alphatron Marine.”
About Cobham SATCOM
Cobham SATCOM (formerly known as Thrane & Thrane A/S) is the market leading provider of radio and satellite communications solutions to the maritime and land markets.
Cobham SATCOM designs and manufactures high-performance radio, satellite communications, safety, tracker and critical communications products under the EXPLORER, SAILOR, Sea Tel and TRACKER brands. Our products provide customers with outstanding performance, value and support through our global sales and service network. All our solutions are underpinned by the core purpose of keeping people safe and connected across land and sea.