Performance platform delivers greater operational insight across CTV fleet
Seaward Services, a marine services provider delivering crew transfer vessel (CTV) support to offshore wind projects on the U.S. Northeast coast, has implemented AST Reygar’s BareFLEET remote monitoring and vessel performance platform across its crew transfer vessel – CTV fleet supporting offshore wind operations on the North-East coast of the United States.
The CTVs play a critical role in the safe transfer of technicians and equipment to offshore wind installations, where high levels of operational uptime and safety performance are essential. Any period of unplanned downtime can result in lost revenue and disruption to wind farm operations.
Today, BareFLEET plays a central role in the organisation’s predictive maintenance strategy, supporting proactive engineering decisions and ensuring vessels continue to operate safely and efficiently.
Seaward Services operates a fleet of high-performance Crew Transfer Vessels used to support offshore wind construction and maintenance projects. The company’s shoreside engineering function is led by the organisation’s Port Engineer, who is responsible for ensuring vessels remain operational, compliant, and ready to serve daily offshore schedules.
For Seaward Services, any unexpected technical failure has major consequences. If a vessel is unable to sail, it cannot service the wind farm – resulting in lost earnings, operational disruption, and cost exposure for both the operator its client.
“Our vessels need to be ready to run, every day. If a technical problem stops a CTV from sailing, it doesn’t just affect the schedule – it affects revenue and the wider operation. My role is to make sure we spot issues early, keep the fleet compliant, and minimise the risk of avoidable downtime.” – Nathan Lynch, Port Engineer, Seaward Services
Seaward Services sought a system that would:
- Provide greater insight into engine performance and mechanical health
- Support predictive and preventative maintenance decision-making
- Enable automated reporting of transfer scores for contract compliance
- Strengthen safety assurance by ensuring vessels operate within defined limits
- Reduce the risk of costly downtime and unplanned engineering intervention
BareFLEET was selected as the fleet monitoring platform to deliver these capabilities. A core benefit for Seaward Services is the ability to monitor engine trends and performance behaviours over time. Seaward Services uses BareFLEET’s Data Explorer daily to review live and historical datasets, helping to identify subtle deviations that may indicate developing faults.
This trend-based approach allows Seaward Services to:
- Detect early warning signs before they develop into failures
- Investigate anomalies proactively
- Plan engineering work in advance rather than reacting to breakdowns
- Reduce unplanned downtime and protect vessel availability
Combined with BareFLEET’s configurable alarm functionality, Seaward Services are able to “get ahead” of potential issues – ensuring the right maintenance actions are taken at the right time.
For a CTV fleet operating in a demanding offshore environment, this capability has become a key enabler of reliable service delivery.
“The real value for us is in the trend data. BareFLEET gives me the ability to analyse engine behaviour over time and correlate that with alarms and operational events. When I see a parameter drifting outside its normal pattern, I can step in early, run diagnostic checks, and schedule maintenance before it becomes a breakdown – which helps us protect availability across the fleet.
“BareFLEET has been helpful in real-time scenarios where vessels had been experiencing problems while operating offshore. As Port Engineer I do not ride the vessels and cannot physically assist the crews when they are offshore experiencing problems. BareFLEET gives me a live view of how the vessel is running and allows me to analyse real time data on what’s happening at that very moment on the vessel. I can use this data to analyse events leading up to a problem, allowing me to better assist our crews remotely.”
By adopting BareFLEET, Seaward Services has achieved measurable operational benefits:
- Improved fleet reliability through proactive engineering intervention
- Reduced risk of downtime by identifying issues before failures occur
- Greater confidence in safety performance via validated transfer reporting
- Informed maintenance planning driven by data-led insight
- Enhanced shoreside visibility of vessel condition and operational trends
- For Seaward Services, BareFLEET has become an essential daily tool – supporting both immediate operational decisions and long-term asset health management.
Predictive maintenance continues to be a major area of focus across the offshore support and workboat market. Seaward Services’ experience demonstrates how accessible vessel telemetry and performance analytics can transform the way operators manage technical risk, maintenance cost, and reliability.
AST Reygar BareFLEET platform for CTV Fleet will continue to support the organisation as it strengthens data-driven operations and maximises the availability of its offshore support fleet.
